Refund Policy

Refund & Cancellation Policy

Last Updated: February 2026

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At Business Photography Services, we value your time and ours. Deposits and payments secure your session date, cover preparation, and reserve exclusive time in our schedule. Due to the personalized and time-sensitive nature of photography services, our refund policy is as follows:

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1. Deposits / Session Fees / Retainers

• A deposit (also referred to as a retainer or session fee) is required to book and hold your session date.

• Individual Session (one person only) Deposits are partially refundable only if cancellation occurs at least 24 hours before the scheduled session start time (i.e., more than 24 hours remain until the appointment).

• Group sessions booking fees are fully refundable if made on or before 2 weeks prior to the session. 

• Travel fees may no be refundable, if your session is located outside of 20 miles from downtown Seattle, WA. 

• To request a refund of an eligible deposit, please contact us in writing contact@businessphotographyservices.com as soon as possible.

• Refunds for eligible cancellations will be processed within [e.g., 7–14 business days] to the original payment method.

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2. No Refunds After the 24-Hour Window or Post-Session

• No refunds will be issued for deposits or any payments if cancellation occurs less than 24 hours before the scheduled session start time.

• If the session date has already passed (including no-shows or failure to attend), the deposit and any other payments are forfeited and non-refundable.

• Once any photos, digital files, galleries, or products have been delivered (via download, online gallery, USB, print order fulfillment, etc.), no refunds will be issued under any circumstances. This includes full or partial sessions, packages, or add-ons.

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3. Additional Notes

• Rescheduling: If you need to change your session date, contact us as early as possible. Subject to availability, we will do our best to accommodate rescheduling without additional fees when notice is given more than 24 hours in advance. Last-minute changes may not be possible and could result in forfeiture of the deposit.

• Our Cancellation: In the rare event we must cancel or reschedule due to illness, emergency, equipment failure, or circumstances beyond our control, we will work with you to reschedule at no extra cost or provide a full refund of any payments made, at your preference.

• All requests for refunds or cancellations must be submitted in writing to contact@businessphotographyservices.com.